I’m super happy to announce a book chapter, co-authored with my colleague Jannick Sørensen, in The Values of Public Service Media in the Internet Society. Our chapter is titled Can Automated Strategies Work for PSM in a Network Society? Engaging Digital Intermediation for Informed Citizenry.

2020 was a tough year for everyone, all round. It was also tough in the research output space as reviews slowed, research focus was redirected, conferences stopped, and the overall productivity of our research space grinded to a turtle pace – at times driven by an increased demand on our skills in the teaching space.

What I think we will see is a slowing of research output in the next few years as we all took a hit in research access, fieldwork and overall ability to keep researching during 2020. But it is nice to see colleagues still publishing for the moment and getting back on track in 2021.

One of those outputs for 2021 is our co-authored chapter that explores the role automation plays in public service media. To approach this we have used the lens of digital intermediation to understand how user visibility plays into the overall strategies of increasing uses of automation within public service media.

As always, please get in touch if you have issues with access to the book chapter.